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The Zoning Code requires minimum setbacks from property lines for all buildings according to the zoning of the property in question.
County ordinance prohibits weeds or grass in excess of eight inches in height. County ordinance also prohibits the accumulation of waste, yard trash, or debris.
Inoperative vehicles may not be parked, kept, or stored on residential property or on the public right of way. All vehicles on residential property must be properly licensed and in operable condition. The keeping of unregistered and/or unlicensed vehicles on residential property is prohibited. Any vehicle that does not operate must be in an enclosed structure, such as a garage.
Marriage licenses can be obtained from the Clerk of the Court www.clerk-of-the-court.com.
Occupational licenses are administered by the county tax collector. Visit the following website for details. www.monroetaxcollector.com
Tax exemption information can be found on the Property Appraiser’s website www.mcpafl.com.
You can perform property searches on the Monroe County Property Appraiser’s website www.mcpafl.com.
Please visit www.monroecountyem.com/cares for the Rental and Mortgage Program and the Business Assistance Grant programs through Monroe County.
In addition, UWCK is facilitating information and assistance for residents who are trying to enroll in state and federal programs. The current needs far exceed the response capacity of our local programs, so qualifying residents are encouraged to seek state and federal assistance ensuring our local resources will go further. For Keys residents needing the Florida Reemployment program, UWCK has compiled “Links and Tips for Unemployment Assistance”, found at KeysUnitedWay.org/COVID-19ApplicationAssistance. Social service agencies may also refer clients who need help completing the paper version of the Florida Reemployment application by emailing ApplicationAssistance@KeysUnitedWay.org.
Salvation Army Helpline 844-458-HELP (9 a.m. to 9 p.m.)
Monroe WIC Offering Assistance to Families in Monroe County
The Florida Department of Health in Monroe County’s WIC (Special Supplemental Food Program for Women Infants and Children) offers food/nutrition/breastfeeding assistance to low-income pregnant women or families with infants or children under the age of 5 years who reside in Monroe County. Those individuals/families who meet these criteria and are experiencing a loss of income due to the COVID-19 crisis are encouraged to sign up for WIC to help with food costs. Families that meet these criteria and are currently receiving unemployment or Medicaid benefits automatically qualify financially for WIC benefits. Others will need to provide proof of income and/or explain income loss to qualify.
For more information or to apply: Key West area—call 305-676-3852 and Upper Keys call 305-676-3933. (During the COVID-19 Pandemic, all applications will be done by phone and necessary documents can be faxed or emailed, please do not come to the WIC office).
Please visit Testing, Hospitals, Urgent Care Centers, and other options.
Yes, when you are inside a business in Monroe County you must wear a mask. You must also wear a mask when outside and unable to socially distance. You must also carry a facial covering with you when outside of your home. See restrictions and exemptions on the main page: www.monroecountyem.com/covid19.
The City of Key West has additional protective measures requiring masks when outside of the home at all times. More information can be found at www.cityofkeywest-fl.gov.
Code compliance numbers for reporting violations:
After hours or weekend issues needing immediate attention can be addressed to the Monroe County Sheriff’s Office non-emergency number at 305-289-2351 for unincorporated Monroe County, Marathon, Layton, and the Village of Islamorada, and for the City of Key West contact Key West Police Department at 305-809-1000.
Parks and beaches in the City of Key West are open.
City Park, Ocean Front Park, and both Sombrero and Coco Plum Beaches are open.
Due to safety concerns and an inability to mitigate them at this time, the following restrictions apply:
Islamorada parks, public beaches, public boat ramps are closed through Labor Day. The closure includes Anne’s Beach, Library Beach Park, and the entire area known as the Fills from MM 77.5 to 79.8. All parking areas are closed to the public. No vehicles, picnicking, tents, chairs, or other items are allowed in any park or the Fills area.
Founders Park is open to Islamorada residents and homeowners only. Proof of residency or homeownership is required with a Driver’s License (or another legal form of ID) with an Islamorada address or a Founders Park Resident ID card.
Facilities will reopen to the public on September 8, 2020 at 50 percent capacity.
Parks are open on Key Colony Beach
Visitors should expect limited hours, capacity, and amenities.
COVID-19 health safety directives are being enforced for all visitors and residents throughout the Florida Keys. Facial coverings are required to be worn if unable to socially distance with other groups at the boat ramps.
Fishing and charters are allowed.
All fishing bridges are open. Trash cans are available. Those visiting the bridges are expected to maintain safe social distances of at least 6 feet apart from other families.
At this time, state-supported sites are vaccinating frontline health care workers & individuals 65 and older. To schedule an appointment, please call 866-201-7069 (TTY: 833-990-2908) or visit myvaccine.fl.gov. You will receive a call back when appointments are available.
Once you have pre-registered your information through the website or call center & you are eligible to receive a vaccine, you will be contacted when appointments are available in your area. We ask for your patience during this time as we continue to schedule more appointments. Supply demand still far exceeds supply availability.
Once you have pre-registered your information through the website or call center & you are eligible to receive a vaccine, you will be contacted when appointments are available in your area. We ask for your patience during this time as we continue to schedule more appointments. Supply demand still far exceeds supply availability.
The call center is actively contacting individuals for their second dose appointments. All individuals who received their first dose will be contacted. If the operator cannot reach the individual, multiple attempts will be made.
Do not go to the site without a confirmed appointment. If you show up without an appointment, you will not be able to receive a vaccine. All eligible individuals will be directly contacted to schedule their appointments.
Part-time residents are eligible to receive a vaccine in Florida. If you are a part-time resident, you will need to bring proof of residency to your appointment.
State Surgeon General signed a Public Health Advisory prioritizing Florida residents for COVID-19 vaccinations given in Florida. This advisory outlines who is eligible to receive a COVID-19 vaccine, and provides clear direction and proof-of-residency requirements for all entities administering the vaccine in Florida. Please find the Public Health Advisory here: https://floridahealthcovid19.gov/wp-content/uploads/2021/01/Prioritization-of-Floridans-for-Covid-19-Vaccinations.pdf
To prove residency:
1. An adult resident must provide a copy of his or her valid Florida driver’s license issued under s. 322.18 or a copy of a valid Florida identification card issued under s. 322.051.
2. An adult seasonal resident who cannot meet the requirements of subparagraph 1. may provide a copy of two of the following that shows proof of residential address:
a. A deed, mortgage, monthly mortgage statement, mortgage payment booklet, or residential rental or lease agreement.
b. One proof of residential address from the seasonal resident’s parent, step-parent, legal guardian, or other people with whom the seasonal resident resides and a statement from the person with whom the seasonal resident resides stating that the seasonal resident does reside with him or her.
c. A utility hook up or work order dated within 60 days before registration.
d. A utility bill, not more than 2 months old.
e. Mail from a financial institution, including checking, savings, or investment account statements, not more than 2 months old.
f. Mail from a federal, state, county, or municipal government agency, not more than 2 months old.
At this time, no. The state is working toward a process that will allow individuals to schedule their booster shot appointment on site after receiving their first dose. This process will roll out as the state continues to receive additional vaccines.
Once an individual provides their contact information, they are placed in a queue for callbacks. An individual won’t speak with an operator until they receive a callback. Once the individual receives a callback, they will work with the operator to schedule an appointment.
Monroe County’s vaccine helpline is 833-540-2081.
No, you do not have to be a resident of Monroe County to receive a vaccine at a state-supported site. Individuals only need to be a full-time or part-time resident of the state to receive a vaccine at a state-supported site. Monroe County residents may also travel out of county to receive the vaccination if they find an appointment available.
Per guidance issued by the CDC, the second dose should be administered as close to the recommended interval as possible. However, the second dose of Pfizer-BioNTech and Moderna COVID-19 vaccines may be scheduled for administration up to 6 weeks (42 days) after the first dose.
Yes. More information: https://www.cdc.gov/coronavirus/2019-ncov/vaccines/faq.html.
Dengue is a viral disease transmitted by a breed of mosquito common to the southeastern United States and the tropics. It is not spread person-to-person. More than 100 million cases of dengue occur every year worldwide, with year-round cases in the Caribbean and South and Central America. Symptoms of dengue include high fever, headache, pain behind the eyes, backache, joint and muscle pains, nausea and vomiting, and sometimes rash. Anyone experiencing these symptoms should seek medical counsel, although there is no vaccine or antidote for dengue. Care procedures involve common treatments for severe flu cases.
Many people are infected and do not develop any symptoms, said Bob Eadie of the Monroe County Health Department. Others develop severe joint pain, which is why it is also sometimes known as “breakbone fever.” People with chronic conditions such as diabetes, hypertension or congestive heart failure may be at increased risk of severe disease. Fatalities are rare; less then 1 percent of patients succumb to the disease.
It was likely brought to the island by either a resident or a visitor who traveled to a dengue endemic area, arrived in Key Largo and was bitten there by an Aedes aegypti mosquito, which is common to the Keys. The mosquito, in turn, transmitted the virus to other humans. There have been no reported cases that have originated outside of that area or the remainder of the Florida Keys, according to health officials.
People should not be concerned about visiting. There are no local, state or federal advisories discouraging travel to Key Largo or anywhere else in the Florida Keys. Many popular tropical visitor destinations are challenged with dengue year-round.
The emergence of these dengue cases reinforces the importance for the public to prevent insect bites and to take basic precautions to help limit exposure. To safeguard against the virus and ensure personal comfort, take preventive measures against mosquitoes:
The Keys have an aggressive mosquito abatement program and the Florida Keys Mosquito Control District is concentrating eradication efforts in the section of Key Largo.
The Aedes aegypti mosquito is a freshwater mosquito, so the best way to thwart the insect’s spread and activity is to eliminate breeding venues.
More Visitor Safety information and mosquito protection/preventive measures can be found at https://fla-keys.com/visitor-safety/.
Emergency Management is responsible for making plans that would help all the county residents, businesses, services, and government offices are best prepared for a disaster. They also respond to disasters by staffing the Emergency Operations Center (EOC) when a hurricane or other disaster threatens.
Mitigation is the cornerstone of emergency management. It's the continuing effort to lessen the impact disasters have on people and property. Mitigation is defined as "sustained action that reduces or eliminates long-term risk to people and property from natural hazards and their effects."
Through effective mitigation practices we can ensure that fewer people and communities become victims of natural disasters. Mitigation can take many forms. It can involve such actions as:
Yes. Since Monroe County is within the 10-mile Emergency Planning Zone (EPZ) of the Turkey Point Nuclear Power Plant, the Emergency Management Department must have a radiological preparedness plan to ensure for residents safety should an incident at the power plant occur. In addition to the Plan, the Emergency Management exercises and trains on regular basis, all county emergency responders whom who be called upon to respond in case of radiological emergency. This is being conducted in close coordination with Miami-Dade Emergency Management, Florida Power & Light, State Emergency Management and Department of Health.
"StormReady" is a national voluntary program, administered through your local National Weather Service office, that gives communities the skills and education needed to cope with and manage potential weather-related disasters, before and during the event. The program encourages communities to take a new pro-active approach. This nationwide preparedness program uses a grassroots effort to help communities develop plans to improve local hazardous weather operations and public awareness for all types of local severe weather threats. In other words, StormReady is aimed at arming America's communities with the communication and safety skills necessary to save lives and property.
Local jurisdictions have the authority to declare, by resolution, a local state of emergency pursuant to Section 252.38(3)(a)5., Florida Statutes. A local state of emergency directive can be initiated by a county at any time, but in most cases, it should be declared prior to requesting a response or recovery assistance from the state. Declaring a local state of emergency informs state decision-makers that an emergency situation exists beyond the response or recovery capabilities of the local jurisdiction.
The enactment of such a directive will enable counties to:
All county shelters are pet-friendly shelters.
Yes. you may stay in a general public shelter. You can also choose to register with the special needs sheltering program.
A hurricane or tropical storm warning means that a hurricane or tropical storm winds are expected to strike your area in 24 hours or less.
A hurricane or tropical storm watch means that a hurricane or tropical storm may threaten your area.
A Local Mitigation Strategy (LMS) is a local government plan in the United States, typically at county level, that is designed to reduce or eliminate risks to people and property from natural and man-made hazards. Mitigation strategies are supported by state government and federal programs, in line with the Disaster Mitigation Act.
Call FEMA Helpline at 800-621-FEMA (3362) (TTY) 800-462-7585 (for the hearing impaired).
Monroe County does not supply sandbags. With our type of flooding, sandbags have been proven insufficient in protecting property in the past.
Filling sandbags at the beach or from private property, like golf courses, is illegal.
Filling sandbags at beaches violates county, state, and federal laws and leads to beach erosion, which can endanger structures and homes along the beach. Taking sand can also disrupt sea turtle nests which are protected through the Endangered Species Act.
You should be able to find sandbags at most home improvement stores. Alternatives to sand can be potting soil, gravel, cat litter, and dirt from your lawn
In the past, residents have used spray foam around the bottoms of their doors. But note that is difficult to remove afterwards and can stain the door.
Toppino's on Rockland Key is giving away sand on Sunday to those who do want to make sandbags. The address is 129 Toppino Industrial Dr., Key West, FL 33040.
Power and water will not be purposefully turned off before a storm.
Right now there are no changes to the garbage schedules. If there is a change, normal garbage, yard waste, and recyclables collection will resume after the storm has passed and it is safe.
Solid waste pickups will be discussed and will likely be based on wind speeds. If wind speeds are predicted at more than 35 mph, it makes it unsafe for the collection vehicles to be on the road.
More information on solid waste providers can be found at www.monroecounty-fl.gov/solidwaste.
There are no current mandatory evacuations ordered in Monroe County at this time for residents or visitors. Visitors can find more information at www.fla-keys.com.
For reference: Monroe County in-county shelters if needed for category 1 and 2 hurricanes. All Monroe County shelters are pet friendly, please pre-register your pet at www.monroecountyem.gov/petsheltering. Shelters information can be found at www.monroecountyem.com/shelters.
Americans Disability Act (ADA) assistance is available at all local shelters.
Bridges do not close prior to a storm.
Conditions can make it unsafe for emergency vehicles and high-profile vehicles to cross bridges due to high winds. Once winds reach 35 mph, high profile vehicles should not operate until safe conditions resume.
WATCH: Conditions are possible in the specified area, usually within 48 hours.
WARNING: Conditions are expected in the specified area within 36 hours.
More information on special needs registration, visit http://www.monroecounty-fl.gov/specialneeds.
Many Parks and Government Centers
Marathon Government Center
Meeting room policies and application forms are available by calling 305-292-4201.
Television coverage is available only for pre-approved county activities. Any other governmental agency must obtain prior approval from the county administrator. Contact the county administrator’s office at 305-292-4441 for more information.
The quickest way to apply for federal assistance is online at www.disasterassistance.gov.
Survivors may also apply by phone at 800-621-3362 (Voice, 711 or VS) or 800-462-7585 (TTY). Due to high demand, lines may be busy. Please be patient, and try calling in the morning or evening when call volume may be lower.
Yes, there are four Disaster Recovery Centers in Monroe County that can help survivors register for assistance, update their application and check on the status of their application. The hours are 8 a.m. to 8 p.m.
1. Big Pine Key: Big Pine Community Park, 31009 Atlantis Drive
2. Islamorada: Fire Station #20, 2nd Floor EOC, 81850 Overseas Hwy
3. Key West: 3126 Flagler Street
4. Marathon: 6805 Overseas Highway
You should apply for assistance even if you have insurance because you may discover that you still have unmet needs after you receive your settlement.
If you have not contacted your insurance agent to file a claim, do so right away. Insurance is your main source for money to put your life, home, and business back in order after a disaster.
Insurance may not cover all post-disaster expenses, so disaster programs may be able to help.
Next to insurance, the U.S. Small Business Administration is the survivor’s primary source of money for the long-term rebuilding of disaster-damaged private property.
It is important to complete and submit a low-interest disaster loan application as soon as possible if you receive one. This will ensure that the federal disaster recovery process continues and options are kept open. Even if you do not believe you need a loan, you should complete and submit the application.
If SBA determines you are eligible for a loan, you are under no obligation to accept it. Homeowners and renters who submit an SBA application and are not approved for a loan may be referred to FEMA and considered for other FEMA grants and programs that could include assistance for disaster-related car repairs, household items, and other expenses.
Visit a FEMA disaster recovery center and meet with an SBA representative in person. SBA has staff at all recovery centers to help with applications. You can also apply online using the Electronic Loan Application via SBA’s secure website at www.disasterloan.sba.gov/ela.
The filing deadline to return physical property damage applications is Nov. 9, 2017. The deadline to return economic injury applications is June 11, 2018. Additional information on the disaster loan program may be obtained by calling SBA’s Customer Service Center at 800-659-2955 (TTY 800-877-8339), email email@example.com, or visit www.sba.gov/disaster.
The answer is yes. Applicants for FEMA disaster assistance should not consider the initial determination letter from the agency ruling them ineligible for disaster assistance as the final word. FEMA offers these tips to keep in mind if you receive such a letter:
Applicants must read their letters carefully. The letter may explain any problems that could be corrected. You may need to provide additional information or documents. If a mistake has been made, you should let FEMA know right away by calling the FEMA Helpline at 800-621-3362 (TTY 800-462-7585) or visiting a Disaster Recovery Center.
Everyone has the right to appeal to any FEMA decision.
Appeals may relate to eligibility, the amount or type of help provided, a late application, a request to return the money, or continuing help. If you were determined ineligible due to insurance coverage—but had underinsured or uninsured losses—you can appeal the decision by submitting your insurance settlement paperwork. The appeal must be sent and postmarked within 60 days after you receive the letter.
In your appeal letter, explain why you think the decision about the amount or type of assistance is not correct. You will need to include your full name, the nine-digit FEMA registration number and the four-digit disaster number.
Be sure to sign the letter and include a copy of a state-issued identification card, such as a driver’s license. If you cannot do that, write: “I hereby declare under the penalty of perjury that the foregoing is true and correct.”
Date the appeal letter and include the FEMA application number and the disaster number (DR-4337) and mail or fax it to:
FEMA National Processing Service CenterP. O. Box 10055Hyattsville, MD 20782-7055FAX: 800-827-8112; Attention: FEMA
Monroe County Fire Rescue (MCFR) is funded by property taxes. However, if you are transported either by air or ground to a hospital, you and your insurance provider are charged a user fee to offset a portion of the costs to provide this service, which helps reduce the overall cost to residents. Rates are applied depending on the level of care required to treat and transport a patient to the hospital. Basic Life Support (BLS) is the lowest level of care administered; typically for a stable patient that does not require sophisticated paramedic level care. Advanced Life Support (ALS) involves a higher level of medical care. Depending on the patient’s condition, this may require IV medications, cardiac monitoring, airway management, etc. State law requires us to transport patients who call 911 to the closest appropriate hospital. Trauma Alert patients: All patients meeting Trauma Alert criteria are transported to the appropriate center in Miami.
These rates were approved by the Monroe County Board of County Commissioners.
Monroe County does not have any local ordinances or statutes to provide for self-pay discounts. Our patients can call 305-289-6010 to utilize the option of a payment plan. It is important that payment arrangements are made within 90 days of receiving a bill. Delinquent accounts, which are those accounts with no activity for 90 days, are sent to a collections agency.
Monroe County Fire Rescue (MCFR) will accept a payment from an insurance company and then bill the balance to the patient. We are required to accept Medicare, Medicaid, and Tricare rates. We follow all laws and statutes related to billing, and statutory adjustments are made to the accounts. The patient is then billed for the co-insurance, co-payments, and/or patient responsibility per their individual policy.
Our billing department sends three statements to the patient at the address of record requesting either insurance information or payment. If the patient does not respond within 90 days, the account will be sent to the collection agency for further pursuit of payment. If we do not have a good address for the patient, and the billing department is not able to find a good address, the patient will be sent to collections after 90 days.
Monroe County Fire Rescue follows Medicare guidelines and Medicare requires that anyone transported to a hospital by an ambulance service, sign an authorization and responsibility form. Since we don’t always know who is a Medicare patient and who isn't, we ask all of our patients who are awake and alert to sign the form for our records.
At the time that our paramedics provided emergency care to your child, it’s possible that information about you, the parent or guardian, wasn't available or received. Simply call the in house billing department at 305-289-6010, and explain the situation and that you would like your name added to the account as the parent or guardian.
Contact the in the house billing department at 305-289-6010 to let them know of your loss. You will be asked to send them a death certificate as proof of your loved one’s passing. We will be happy to re-address the bill to the person in charge of wrapping up the affairs of the estate.
You can assist the paramedics that respond to your emergency by having a complete list of your medical problems, medications, and allergies to medications readily available. Keep this information in your automobile as well; you never know where you will be when an emergency happens! If you have pets, it is a good idea to place them in a secure area or room so that they are not startled by the arrival of our paramedics.
In addition, if you or a loved one has a Florida Do Not Resuscitate Order (DNRO), please ensure that it is available upon the paramedics’ arrival. You can present a copy of the DNRO, but a copy must be printed on yellow paper in order for it to be considered valid.
Upon arrival at the hospital, your care will be transferred over to the nursing staff at the hospital facility. Depending on the volume of patients at the hospital, it is possible that you may be sent to the waiting room if you are stable enough - even though you arrived by ambulance. Please remember that the hospitals treat patients utilizing a triage system. This means that the most severely sick or injured patients are seen first.
Monroe County Fire Rescue does not have a "Lost and Found." Patient belongings are left in the emergency department room with the patient at the time of transfer. Make sure that you only take items that are absolutely necessary with you to the hospital. Remember that the hospitals see large volumes of people each day and it is very easy for items to be lost or accidentally disposed of. Never take your valuables to the hospital with you.
Generally, paramedics will take you to the closest appropriate emergency room able to handle your medical conditions. Patients may be transported to a slightly more distant hospital, but this is on a case-by-case basis as warranted by an individual’s medical condition.
Paramedics at any Monroe County fire station are able to check your blood pressure between the hours of 9:00 am and 5:00 pm.
The application period is open when positions are needed. For more information, visit Monroe County Fire Rescue’s Career page at https://www.monroecounty-fl.gov/964/Career.
The application process varies depending on the need.
An eligible candidate must be Florida Fire Certified (Fire I & II); an Emergency Medical Technician (EMT) or Florida licensed paramedic and have Emergency Vehicle Operator Course (EVOC) certification showing 16 hours of training. Please check the actual job posting for details of additional requirements.
Yes. There is a 4-step process to qualify applicants to be placed on the Monroe County Fire Rescue (MCFR) eligibility list.
Please email Cara Johnson or call her at 305-289-6004 to discuss your employment application.
Contact our Volunteer Coordinator Zully Hemeyer at 305-289-6020.
Monroe County Fire Rescue does not recharge fire extinguishers. There are several fire extinguisher companies in the county that provide this service. You can locate these companies by searching locally for "fire extinguisher service."
Records of every fire to which a Monroe County Fire Rescue unit responds are sent to our Fire Rescue Headquarters. Copies of these can be obtained by contacting Executive Assistant, Mary Moeller, at Moeller-Mary@monroecounty-fl.gov or (305) 289-6005 during regular business hours.
The Monroe County Fire Marshal office can provide information regarding the distance between your home and the nearest fire station and fire hydrant. Contact the Fire Marshal's Office at 305-289-6005, Monday through Friday between 8 a.m. and 5 p.m. or email firstname.lastname@example.org.
The Florida Keys Aqueduct Authority (FKAA) maintains fire hydrants and can be contacted at 305-743-5409.
The Monroe County Fire Marshal's Office provide inspections for daycares, commercial properties, and vacation rentals. Call 305-289-6020 to schedule an inspection.
If you would like to schedule a visit to the fire station you can contact Monroe County Fire Rescue Headquarters at 305-289-6005.
Fireworks permits must be obtained from the Fire Marshal at Monroe County Fire Rescue 30 days prior to the event. Permits from other agencies may also be required. Contact the Fire Marshal's Office at 305-289-6005 and complete the Fireworks Permit Application (PDF).
To obtain a burn permit or information on open burns, contact the Department of Forestry at 305-872-9010
These items can be disposed of free of charge at Monroe County’s three household hazardous waste collections centers during the following days and times:
For more information, call 305-295-4314.
Classes are generally only open to those affiliated with a fire station in Monroe County. Visit the Volunteer page for details on how to get involved as a volunteer.
You can email Charlie Mather, Battalion Chief of Training, or call 305-289-6004 for details of upcoming training. Emails will be distributed to notify people when new courses are scheduled.
A statement is sent out to every patient transported by Trauma Star along with an application for the Monroe County Resident Trauma Star Fee Waiver (PDF). This must be completed and returned to us to write off any out-of-pocket expenses for qualifying Monroe County residents.
A qualifying resident is either a property owner (or member of their immediate household) who is current in paying property taxes in Monroe County, including the Trauma Star tax, or a person (or member of their immediate household) who rents property subject to the Trauma Star tax. We also require a copy of your Florida drivers license showing your address in Monroe County, valid for the date of transportation.
Please send your Monroe County Resident Trauma Star Fee Waiver Application Form (PDF) and proof of your Monroe County residency in the form of copies of property taxes for property owners or, for renters, copies of your long-term lease and/or utility bills plus a copy of your Monroe County drivers license to the address on the bottom of the application form.
No, you only need to apply for the Trauma Star Fee Waiver after you have been transported by Trauma Star and have received a billing statement. An application form should be included with your statement or you can download the Trauma Star Fee Waiver Application (PDF).
There is a base rate of $12,000 for a Trauma Star transport, with an additional $100 per mile calculated from origin to destination. The average billed amount is about $20,000 to $23,000 per trip -- which is less than half of the amount usually charged by the previous private air transport company that operated in the Keys prior to 2017.
Volunteers have the opportunity to complete a variety of State certified courses free of charge including:
Each volunteer station also has an annual budget for training.
Yes, eligible volunteers receive monthly reimbursements and there is a Length Of Service Award Plan (LOSAP) that provides benefits to eligible volunteer firefighters and emergency medical services volunteers. Volunteers can also feel proud that they are serving their communities and making the Florida Keys a safer place.
The application period is open when positions are needed. For more information, visit Monroe County Fire Rescue’s Career page at https://www.monroecounty-fl.gov/964/Career.
The Fleet Management Department does not administer CDL testing.
Operations Manager Edward Lowe is responsible for bulk ordering. Ed can be contacted at (305) 295-3636.
Call for availability.
The following car rental agencies are available at the airport:
Most positions begin work at 8 a.m. and end at 5 p.m. with a 1-hour (unpaid) lunch break. The County realizes the personal needs of employees and attempts to accommodate those needs by restructuring the employee’s work hours, which still ensures that the services are being provided effectively and efficiently. Departments may allow employees to work a flexible schedule provided they meet the required total number of work hours for that week. For example, some employees (if working a 40 hour week) may work 10 hours a day for 4 days, or begin work at 7 a.m. and end their day at 4 p.m. The County does have some part-time positions, all of which have different work schedules depending on the department’s needs. Emergency personnel (firefighters) work 24-hour shifts with 48 hours off in between shifts.
Monroe County realizes that many residents wish to provide their services and encourages the public to volunteer in county departments, like the library or in social services.
You are only required to complete one application for employment with the County. If you are interested in a different position after submitting your application, all that is required is that you contact Human Resources and request that your application be submitted for the position. Your application remains active for one year and you may apply for as many positions as you are interested in during the one-year time period.
Typically 7 days.
The runway remains open until winds reach 40 knots; however, each airline may have their own policy regarding delaying or canceling flights. Contact them directly for information.
For items left in the terminal buildings or other areas of the airport, please contact the Monroe County Sheriff’s airport office at 305-292-4625. For items that were lost during TSA checkpoint screenings, call 866-289-9673.
Visit the Transportation Security Administration website for current information on restricted materials.
Only government agencies are invited to submit presentations for broadcast. They should be submitted in PowerPoint and can be emailed to MCTV.
No, but some state parks allow overnight camping in Monroe County.
All parks allow service animals. Most allow leashed pets. No pets are allowed to run loose on any parks, beaches, or playgrounds.
You can view bid details on the DemandStar website for free.
There is no set schedule for surplus property bids. To get on a mailing list to receive surplus property bids, visit www.monroecounty-fl.gov/surplus.
Eligibility for WAP/SHIP is based on a percentage of the Federal Poverty Income Guidelines set forth by the Department of Energy. It can be found at https://www.benefits.gov/benefits/benefit-details/580. If you receive LIHEAP you already qualify.
Anyone who lives in a single-family dwelling (one side of a duplex counts as single-family provided they are physically separated.), either site built or mobile home, as long as it is permanent (no wheels.) Clients can either own or rent. Multi-family housing falls under another Weatherization grant that is in the works of being established.
Weatherization Assistance Program is designed to lower the energy consumption (and cost) of homes by making them more efficient. Homes that participate in the program see instant savings on utility bills once all the measures are addressed. Clients may receive a number of improvements to include repair or replacement of leaky windows and doors, installation of compact fluorescent light bulbs, replacement of older water heaters, refrigerators, and air conditioners. All measures must be approved and are subject to the recommendation of the inspector and an energy audit. The biggest advantage of WAP is the cost to the client: IT’S FREE!
After a home is inspected and a list of necessary measures are approved the job goes out for bid to local general contractors. It is the responsibility of MC to hire and administrate the workers. Homeowners are not authorized to perform the repairs themselves. WAP is part of the stimulus package and is intended to create work for local businesses.
Yes. As with any program, there are parameters that must be followed. Any home that is structurally unsafe, or has more than two square feet of visible mold, or cannot meet the desired end results will not be weatherized. The WAP is not designed to rehabilitate a home from age, storm, moisture, or insect damage. In the event that “whole house” weatherization cannot be achieved the inspector will consider the possibility of creating a conditioned living space within the home.
Once an application is received and approved by Monroe County Social Services, the home is scheduled for an inspection and energy audit by a state-certified weatherization inspector. This inspection takes about three hours to complete. The inspector then takes the information gathered from the inspection and created a work order for the project and sends it out for bid to local contractors. Usually, within a week, prospective contractors meet with the inspector at your home to inspect and take necessary measurements. The contractors have about a week to assemble and submit their bids. When they are all received the job is awarded to the winning contractor who will then contact the homeowner and schedule repairs. Most repairs are completed in one or two days. From time to time projects do go on longer based on the availability of materials.
It is the service cost for residential collection and disposal of household municipal solid waste (Trash, yard waste, recycling, appliances, etc., however not construction debris). The assessment is legally required to be sent out yearly if there is a change in the cost from the year before.
No, this is preliminary notice of the solid waste assessment that will appear as an additional line item on your property tax bill in November of each year.
The solid waste assessment covers the period of October 1-September 30.The assessment is imposed annually and is payable as part of your tax bill, to be paid each year between November 4-March 31.
No, this is not a new charge. The solid waste assessment was first imposed in 1989 and has been collected on the ad valorem tax bill each year since 1989.
Yes. The solid waste assessment is different than taxes and will apply to all residential property regardless of Homestead exemption.
If information on this notice or on the November tax bill is incorrect regarding your solid waste assessment, please contact Monroe County Solid Waste Management at: 305-295-4323 or 305-292-4536, Monday-Friday, 8:00 a.m.-5:00 p.m. Staff will process the appropriate forms and forward them to the Tax Collector for correction of the assessment roll.
The pros and cons depend on each individual project and the property owner's financial situation. There may be other types of financing available and the County does not guarantee the PACE program is the best financing option. You might want to discuss options with your financial adviser.
Here are a couple general advantages and disadvantages to consider when making your decision:
PACE is a special assessment, commonly referred to as a PACE assessment, for an improvement tied to the property. Should a transfer of property ownership occur, the PACE assessment obligation stays with the property, not the property owner. Therefore, if you sell the property the new homeowner could then take over the balance of the assessment; however, the seller's lender or the buyer's lender (Mortgage Company) may require pay off the remaining outstanding balance of the assessment before the property can be refinanced or sold. This is particularly true for Freddie Mac and Fannie Mae mortgages.
Important considerations include:
Currently, PACE financing has an average range of 6-8% interest rate with additional associated fees. Typically, the cost of the project is repaid over a period of 15 to 20 years as an annual payment on the property tax bill; however, other payment lengths are available. Interest rates and fees for the project are set by the PACE Provider at the time that Financing Document/Agreement are finalized with the property owner. More information can be found on the PACE Providers' websites.
PACE Qualifying Improvements shall mean those improvements to real property provided for in Section 163.08(2)(b), Florida Statutes, including, but not limited to, energy conservation and efficiency, renewable energy, and wind resistance improvements. To qualify, projects must be permanent improvements for example new roofs, air conditioning units, impact windows, and solar panels. For questions regarding specific qualifying improvements, contact the individual PACE Providers.
To ensure the greatest energy and insurance savings for your project, before you sign an agreement, make sure you understand what projects would have the greatest energy and insurance savings. That means you may want to call your property insurance company to ask about rebates for particular home improvement items. It could also mean completing a home energy survey or home energy audit. The Department of Energy is a resource to learn more about energy saving products and services.
When you are requesting project bids from contractors, ask them to provide energy savings estimates for the products/materials. Look for ENERGY STAR® labeled products/materials.
There is no short-term deadline in which to apply. The amount of funding available is significant. There are multiple PACE Providers and Approved Contractors from which to choose for a project. You should not feel rushed to enter into a financial agreement by any provider or contractor.
Be a diligent, smart consumer and take time to research the program and any financing options available to you. Seek more than one project quote requesting written estimates that include a detailed scope of work with itemized cost estimates (e.g. materials, labor, permits, taxes, fees).
There are potential individual limits for the amount of financing available to your property due to the consumer protections found in the County PACE ordinance. For residential properties, PACE Providers must ensure the following:
In general, condominiums are eligible. Due to the complexities associated with condominium ownership, assessment payments, rules of the condominium associations, and physical unit design, it is best to contact the PACE Providers directly to research eligibility and process. For properties subject to HOA restrictions, it is the responsibility of the Property Owner to obtain authorization that the requested Eligible Products meet all the HOA requirements, as applicable. For specific project eligibility, contact the individual PACE Providers.
PACE is designed to allow the repayment to stay with the property; however, accelerated repayment could be a condition of title transfer, at the discretion of the seller, buyer and lender. When a property owner sells or refinances their property, state statute authorizes the assessment to stay with the property; however, the seller's lender or the buyer's lender (Mortgage Company) may require the seller to pay off the remaining outstanding balance of the assessment before the property owner refinances or sells the property. Property owners should consult with their lenders at the time of refinance or sale of the property to determine whether the program assessment will need to be paid in full. In addition, by law, property owners must provide written notice of the assessment to the buyer prior to sale of the property.
The disclosure shall state "QUALIFYING IMPROVEMENTS FOR ENERGY EFFICIENCY, RENEWABLE ENERGY, OR WIND RESISTANCE.— The property being purchased is located within the jurisdiction of a local government that has placed an assessment on the property pursuant to s. 163.08, Florida Statutes. The assessment is for a qualifying improvement to the property relating to energy efficiency, renewable energy, or wind resistance, and is not based on the value of property. You are encouraged to contact the county property appraiser's office to learn more about this and other assessments that may be provided by law."
Under Florida Law, a PACE assessment (treated like a lien) is recorded on the property to secure the financing and will have a higher priority than most other liens on or rights in your Property, including any mortgage. It is the responsibility of each taxpayer to know when taxes are due, and to pay them before they become delinquent. Failure to receive a tax bill does not relieve a taxpayer of the responsibility for payment, nor is it cause for cancellation of penalties and/or charges if the bill becomes delinquent. Taxes on real property (ad valorem and non-ad valorem) are collected on an annual basis. The Monroe County Property Appraiser (not Monroe County Board of County Commissioners) establishes the value of property and exemptions.
Yes, you are able to pay off the PACE assessment in full. In some cases a mortgage company may require full pay off prior to selling or refinancing the property. There may be a fee associated and/or minimum payment amounts with early payoff.
Please contact your PACE Provider directly to discuss early payoff of your assessment.
Seniors 60 years and older are able to ride MCT free of charge.
Bring children and pets indoors immediately, tune into the official TV/radio station, close and lock all doors & windows, turn off ventilation systems only if they draw in outside air, cover food/place it in a refrigerator, move to interior room/basement
In a Vehicle
If you are very close to home, your workplace, or a public building, go there immediately and go inside. If you are unable to get indoors quickly and safely, continue driving away from the nuclear plant for a distance of at least 10 miles. Close windows and vents. If possible, set the ventilation system to recirculate the air inside the vehicle. Avoid shutting off your air conditioning system if it is a hot day. Overheating your body can be dangerous. Listen to the radio for updated information and instructions.
Employers should close the office, making any customers, clients, or visitors in the building aware that they need to stay until the emergency is over. Close and lock all windows, exterior doors, and any other openings to the outside. Avoid overcrowding by preselecting several interior rooms with the fewest number of windows or vents. Switch the ventilating and air conditioning systems to recirculate the air inside the structure, if possible. Employers should ask employees, customers, clients, and visitors to call their emergency contacts to let them know where they are and that they are safe. If the business has voicemail or an automated attendant, it should be switched to a recording that indicates that the business is closed, and that staff and visitors are remaining in
the building until authorities advise it is safe to leave. One person per room should write down the names of everyone in the room. Call your business designated emergency contact to report who is in the room with you and their affiliation with your business (employee, visitor, client, customer). Listen to the radio or television for updated advice and instructions.
Southbound on U.S. 1 to Key Largo School, 104801, Overseas Hwy, Key Largo, FL 33037
Academy at Ocean Reef/Reef Club Kids
In the unlikely event of an emergency, if you have not received early dismissal notification, proceed to the Emergency Reception Center at Key Largo School, 104801, Overseas Hwy, Key Largo, FL 33037. Key Largo School is the host facility for Academy at Ocean Reef and Reef Club Kids children.
In an emergency, school children may be proactively relocated to host facilities outside the emergency planning zone. Public and private schools in the 10-mile emergency planning zone have emergency plans in place to ensure the safety of children. Please check with your school to learn more about their emergency plans.
Key Largo School
No, await instruction from Monroe County School District. Key Largo School is outside of the 10-mile emergency planning zone.
Radioactive iodine may be released during a nuclear power plant accident. Potassium iodide (KI) is stable iodine that saturates the thyroid with non-radioactive iodine. Any radioactive iodine subsequently taken up by the body will not be absorbed by the thyroid and will be excreted. DOH may recommend KI for potentially affected populations.
In the event of an evacuation or radiological release, evacuees from affected sectors in the 10-mile EPZ (radius around Turkey Point) may receive KI from the Emergency Reception Center at the Key Largo School, 104801, Overseas Hwy, Key Largo, FL 33037, if FDOH recommends it. The FDOH keeps on hand enough KI for those who live within the 10-mile zone.
If you are not within the declared evacuation area, you should not evacuate. Evacuating when not required has the potential to increase the risk to your family and others by impeding the outbound traffic flow and slowing the evacuation from the affected area. Tune into media for more information on your location.
If there were a release, those within the 10-mile radius should be hyper alert to protective measures. Key Largo south of the junction of State Road 905 and Card Sound Road is outside of the 10-mile radius.
Is tap water safe to drink?
In the event of a release, probably, but until there are drinking water test results, only bottled water and sealed juice or soda containers is certain to be free of radioactive contamination. Wipe or rinse the outside of bottles or cans before opening them. Tap or well water can be used for cleaning yourself and your food.
Is food safe to eat?
In the event of a release, food in sealed containers (cans, bottles, boxes, etc.) and any unspoiled food in your refrigerator or freezer is safe to eat. Use a damp towel or cloth to wipe off cans, bottles, packaged foods, counters, plates, pots and utensils before using them. Seal these towels or cleaning cloths in a plastic bag and place them away from people and pets. However, any unpackaged food that was out in the open and near the incident may have radioactive dust on it. Therefore, don’t consume food that was out in the open.
Monroe County Emergency Management will update news and media sources with the latest information, as well as www.monroecountyem.com/turkeypoint.
Monroe County Emergency Management Social Media: www.facebook.com/monroecountyem and Twitter: www.twitter.com/monroecounty. Monroe County BOCC will also update on the Nextdoor application.
Sign up for emergency alerts at www.monroecountyem.com/alertmonroe. Protective measures will be pushed through this system to those in the affected areas via this system.
FM Radio (Primary emergency alert system stations):
TV Stations - Please consult your area cable listing for these channels:
1. UNUSUAL EVENT: Situations that are either in the process of occurring or have occurred, which indicate a potential degradation of the level of safety of the plant or indicate a security threat to facility protection has been initiated.
2. ALERT: Events are in process or have occurred, which involve an actual or potential substantial degradation of the level of safety of the plant, or a security event that involves probable life-threatening risk to site personnel, or damage to site equipment because of hostile action.
3. SITE AREA EMERGENCY: Events are in process or have occurred, which involve actual or likely major failures of plant functions needed for the protection of the public, or hostile action that results in intentional damage or malicious acts; (1) toward site personnel or equipment that could lead to the likely failure of, or; (2) prevent effective access to, equipment needed for the protection of the public.
4. GENERAL EMERGENCY: Events are in process or have occurred, which involve actual or imminent substantial core degradation or, melting with potential for loss of containment integrity, or hostile action that results in actual loss of physical control of the facility.
If you are directed to evacuate, you will want to take your pets with you.
Plan now for what you will do and how you will protect them. Please keep in mind that pet owners are ultimately responsible for their pet’s needs at the public shelter.