Social Services

Bayshore Manor resident Lois Oakley enjoys her new read borrowed from the Monroe County public libra

COVID-19 UPDATE

A helpful guide to assist Senior Citizens with home-proofing their residence against COVID-19 and other flu strains can be found here at Home-Proofing for Seniors.

Key West: Effective Wednesday, 3/18/2020, eliminate congregate meal offerings at Senior Citizen Plaza on Kennedy Drive and begin home-delivered meals to all registered congregate clients. All AARP activities that are held at the Harvey Government Center will also cease. Existing home-delivered meal clients will not be affected. This will be re-evaluated on a weekly basis.

Big Pine Key: Effective Wednesday, 3/18/2020, eliminate congregate meal offerings at the Big Pine Key Senior Citizen Center and begin home-delivered meals to all registered congregate clients. All AARP activities will also cease at the Big Pine Key center. Existing home-delivered meal clients will not be affected. This will be re-evaluated on a weekly basis.

Marathon: Effective Wednesday, 3/18/2020, eliminate congregate meal offerings at the Marathon Senior Center and begin home-delivered meals to all registered congregate clients. All AARP activities and Poker and Bridge players will also cease at the Marathon center. Existing home-delivered meal clients will not be affected. This will be re-evaluated on a weekly basis.

Key Largo: Effective Wednesday, 3/18/2020, eliminate congregate meal offerings at the Key Largo Meal Site and begin home-delivered meals to all registered congregate clients. All AARP activities will also cease at the Key Largo center. Existing home-delivered meal clients will not be affected. This will be re-evaluated on a weekly basis. Because this location is BOTH a meal site AND a Social Services office, it will now only be open to the public for the purposes of Social Services intakes and appointments.

Bayshore Manor Assisted Living Facility is still fully functional. Each shift is being operated at full staff as is required by the Agency for Health Care Administration (AHCA) with CDC and AHCA protocols for heightened safety in place. No visitors, including family members, are allowed into the facility. Residents may only leave the facility for emergency-related medical appointments, or as recommended by their physician. All non-essential medical appointments and outings have been postponed.

In-Home Services which includes personal care, homemaking, in-home respite, and chore services for our most frail, elderly, low-income citizens will continue according to the Department of Elder Affairs. Personal care workers are Certified Nursing Assistants and as such are trained in infectious diseases. Staff is taking extra precautions by wearing protective equipment when and where applicable.  We may scale back some of these services temporarily.  For example, family members who may be home now, instead of working, may be able to spend more time with their elderly relatives and we can spend less time providing the service.

Nutrition Services for our seniors, aged 60 and older, have been scaled back.  We are no longer providing congregate services and hot meals at our FOUR meal sites located at Key West, Big Pine Key, Marathon, and Key Largo.   Instead, drivers are loading the meals at three of the four sites (KW, BPK, and KL) and delivering them to each of our registered congregate meal site client’s homes throughout the County.  Congregate meal site clients are now receiving a case of 5 frozen meals (once per week) delivered to their home instead of coming to the meal site each day.   Nutrition clients who have always received home-delivered meals have not been impacted by this change.  They are continuing to receive their home-delivered meals without interruption.

Pauper Cremations will continue to be handled by Monroe County Social Services and discussions with family members can take place via mail, email, phone, fax.  

The State Housing Initiatives Partnership (SHIP) Program is continuing to work on multi-family construction projects. The construction workers and contractors are still working.

The Weatherization Assistance Program (WAP) is also underway with smaller construction projects on single-family homes.

Monroe County Transportation (MCT) is presently still providing daily para-transit (door-to-door) to citizens throughout the County primarily to and from: dialysis, physical therapy, medical appointments, pharmacy, grocery store, work, food bank, or church. We are following our standard priority of “medical rides first”. Buses are being sanitized and disinfected after each passenger rides. Drivers are stopping frequently and washing their hands according to established handwashing protocols or using an antibacterial gel.

Welfare Services are continuing to operate. This program provides assistance with utility payments, prescription payments, food, etc. Please contact 305-292-4408 for more information.

Funding

The majority of the funding for services comes from county taxpayers and federal and state sources. All of this department’s services are under the direction of the county administrator and the Board of County Commissioners. 

Services

Services are mostly for elderly, disabled, and indigent clients, with information and referrals given to other agencies. Some emergency assistance is available on a very limited basis to those who meet the requirements.

Programs

Boards

Bayshore Manor Assisted Living Facility

Bayshore Manor is a multipurpose assisted-living facility operated by Monroe County and licensed by the Agency For Health Care Administration. It is primarily designed as a residential facility for the elderly residents of Monroe County. It also operates an adult daytime respite program for families whose elderly relatives require non-medical supervision during the day.

Dade-Monroe Express Bus

The Dade-Monroe Express bus route has now been extended to Marathon, with scheduled stops in Key Largo (Mile Marker (MM) 98), Tavernier (MM 90), Islamorada (MM 74), and Marathon (MM 50).